Looking Ahead: Building the Future of Claims and Repairs

At UBench, we’re not just solving today’s challenges — we’re anticipating tomorrow’s.
Our roadmap is shaped by industry trends, user insights, and a shared goal of operational excellence.

Here’s a preview of strategic focus areas we’re currently investing in:

1. AI-Powered Document Detection & Autofill: Smarter Claims from the Start
Managing claim documents shouldn’t feel like a paperwork marathon. We're introducing AI-driven document type detection and auto-extraction of key information from the most common forms. Whether it’s an accident report or a repair estimate, the system will recognize, read, and populate claim data automatically — so your team can spend less time on admin and more time helping customers.

2. Smarter Repairs, Better Fleet Performance
We’re transforming repair management through active steering — using data to control cost, downtime, sustainability, and quality.

Impact Highlights:

• Up to 10% lower repair costs via smarter garage and method selection

• 20% faster turnaround, reducing key-to-key time by 2–3 days

• 25% lower CO₂ emissions with Eco Repair Score integration

• Consistent, high-quality repairs through certified networks

• Happier drivers, less hassle, faster service

This shift boosts efficiency, meets ESG goals, and delivers a premium experience for both fleet owners and drivers.

3. Automatic Approval 2.0: Decisions Backed by Data, Not Delay
We’re reimagining what automated claim decisions can look like. Automatic Approval 2.0 enhances our current system with more advanced analysis — combining historical claim patterns, visual evidence, quotation lines, spare parts data, Eco Repair Scores, and even fraud detection.

This next-gen automation is designed to instantly approve or flag claims — eliminating bottlenecks and guesswork.

• Faster claim cycles
• Reduced need for manual review
• Easier SLA compliance
• Lower operational costs, especially for leasing companies