Looking Ahead: Building the Future

At UBench, we’re not just solving today’s challenges — we’re anticipating tomorrow’s.
Our roadmap is shaped by industry trends, user insights, and a shared goal of operational excellence.

Here’s a preview of strategic focus areas we’re currently investing in:

1. AI-Powered Document Detection & Autofill: Smarter Claims from the Start
Managing claim documents shouldn’t feel like a paperwork marathon. We're introducing AI-driven document type detection and auto-extraction of key information from the most common forms. Whether it’s an accident report or a repair estimate, the system will recognize, read and populate claim data automatically — so your team can spend less time on administrative work and more time helping customers.

2. Smarter Repairs, Better Fleet Performance
We’re transforming repair management through active steering — using data to control cost, downtime, sustainability, and quality.

Impact Highlights:

• Up to 10% lower repair costs via smarter garage and method selection

• 20% faster turnaround, reducing key-to-key time by 2–3 days

• 25% lower CO₂ emissions with Eco Repair Score integration

• Consistent, high-quality repairs through certified networks

• Happier drivers, less hassle, faster service

This shift boosts efficiency, meets ESG goals, and delivers a premium experience for both fleet owners and drivers.

3. Automatic Approval 2.0: Decisions Backed by Data, Not Delay
We’re reimagining what automated approval decisions can look like. Automatic Approval 2.0 enhances our current system with more advanced analysis — combining historical claim patterns, visual evidence, quotation lines, spare parts data, Eco Repair Scores, and even fraud detection.

This next-gen automation is designed to instantly approve or flag claims — eliminating bottlenecks and guesswork.

• Faster claim cycles
• Reduced need for manual review
• Easier SLA compliance
• Lower operational costs, especially for leasing companies
  
  
  
  Keep an eye out for further updates as we keep enhancing the UBench platform for you.
  And let’s make 2025 your most efficient year yet!