Write, Pause, Return. Without Losing a Word.

Don’t lose your unsent message again. With the Save Draft feature in the Communication Module, you can now write at your own pace — and come back later when you’re ready to send.

What Is a Draft?

A draft is a message you’ve started writing but haven’t sent yet.
Now, you can manually save drafts and revisit them later — directly inside the related claim.

Perfect for working incrementally, navigating away, or pausing for a second opinion.

Key Benefits

• Prevents message loss when navigating away
• Allows message writing in multiple steps
• Keeps unfinished content private
• Linked to the claim for full context when you return

How to Use the Save Draft Feature

1. Saving a Draft

• While writing in the message editor, click the “Save Draft” button

• The message is saved and tied to the active claim

• You can leave and return anytime to pick up where you left off
  Tip: Drafts are not auto-saved. Click manually to save your work.

2. Recognizing a Draft

Drafts are visually distinct from sent messages:

• Gray and italic font style

• A [Draft] label appears before the sender name
  Example: [Draft] From: John Doe

3. Retrieving a Draft

• Reopen the claim

• Go to the Communications tab

• The saved draft appears in the editor, exactly as you left it

4. Deleting a Draft

• Click Delete Draft to remove it

• Once deleted, the draft cannot be recovered

Visibility & Privacy

• Drafts are only visible to the user who created them

• They are never sent, and not accessible to teammates or external recipients

• This ensures private, secure, and uninterrupted drafting

Summary of Key Features

Ready to Try It?

Write more carefully, without pressure to hit "Send".
Use Save Draft today and communicate with clarity, flexibility, and control.