In claims handling, timing and clarity are everything.
Now, you can access the most important damage details — description, type, and reason — with just a hover. No screen changes, no clicks, no distractions.
Introducing the Short Damage Overview, a subtle but powerful enhancement that gives every user more context, faster.
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What's New?
This update introduces:
A consistent header on all screens
Claim info now appears at the top of every screen, including areas that previously lacked it — no more jumping tabs to recall what claim you’re in.
Hover-to-see damage summaries
Want to know what kind of damage you're dealing with? Just hover over the indicator and instantly view the description, damage type, and reason — clearly labeled in a compact view.
Why This Matters
Fewer clicks = faster decisions
See what you need right away, without opening new windows or breaking your flow.
Better focus
Claim context is always visible, so you don’t need to rely on memory or chase details.
Consistency across screens and teams
Every user sees the same key data — no matter their role or module.
Instant clarity
Descriptions, types, and reasons are readable, well-organized, and actionable at a glance.
What It Replaces
Before: Damage details were hidden behind tabs or links. Teams had to click away from their task to access key info — causing delays and potential errors.
Now: The new header embeds critical claim data into your current view. Damage insight is one hover away — wherever you are in the system.
Where You'll See It
- Communication Module
- Claim Details
- Pop-ups or internal screens — anywhere you see the claim summary bar
Just look up — the claim number, customer name, and a damage badge will be there. Hover to view what matters.
Focus on What Matters
Your teams shouldn’t have to waste time searching for context. With Short Damage Overview, it’s always right there — ready when you are.