Tired of jumping between screens to manage claim messages?
With Split View in the Communication Module, you get a streamlined layout where all your communication is just a click away — faster, clearer, and more organized.
Try it now – toggle the view in the top-right corner of your screen.
Split View is a new layout in the Communication Module that displays both:
A message list (left panel)
A message detail view (right panel)
Switching views is easy:
Classic View = single message table
Split View = messages + detail side by side
Use the toggle icon in the top-right corner to switch between them anytime.
In Split View, the left panel shows all communications related to the selected claim.
You can:
Scroll through or filter messages
Click a row to open the message in the right panel
Sort by Date, Sender, Priority, Subject
Visual indicators:
Bold text = Unread
Regular text = Read
Highlight color = Selected message
Icons:
🔴 High priority
🟠 Medium priority
📎 Attachment
📌 Memo
✅ Handled
↙ / ↗ Incoming / Outgoing
Clicking a message opens the full content in the right panel.
Here, you can:
Read the full message
View sender, timestamp, subject
Open attachments
Reply or take next action (e.g., forward, mark as handled)
Everything happens in one view — no back-and-forth needed.
Need more control over how messages are displayed?
Use the Layout Mode toggle to switch between:
Single List View — All messages in one column
Multiple List View — Messages grouped by sender, status, etc.
Single vs Multiple list view
Your filters and sorting stay active when changing layout mode.
💡 Tip: Use Multiple Lists when managing a high volume of claims.
| Feature | Description |
|---|---|
| 🖥️ Split View | View messages + details side by side |
| 📥 Message list | Scroll, filter, sort by date/sender/priority |
| 🔎 Visual icons | Priority, attachments, memos, handled, in/out |
| 📤 Detail panel | Read message, reply, open attachments |
| ↔️ Layout switch | Choose between Single or Grouped list views |
| 🗂️ Content switching | Switch between messages, documents, and notes without leaving the screen |
| 🔍 Search (coming soon) | Built-in global search to quickly find messages and documents |
Q: I don’t see the Split View toggle.
A: Make sure your Communication Module is up to date. If the toggle is still missing, please contact your administrator.
Q: Can I go back to Classic View?
A: Yes, absolutely! The toggle lets you switch views anytime.