Don’t lose your unsent message again. With the Save Draft feature in the Communication Module, you can now write at your own pace — and come back later when you’re ready to send.
A draft is a message you’ve started writing but haven’t sent yet.
Now, you can manually save drafts and revisit them later — directly inside the related claim.
Perfect for working incrementally, navigating away, or pausing for a second opinion.
While writing in the message editor, click the “Save Draft” button
The message is saved and tied to the active claim
You can leave and return anytime to pick up where you left off
Tip: Drafts are not auto-saved. Click manually to save your work.
Drafts are visually distinct from sent messages:
Gray and italic font style
A [Draft] label appears before the sender name
Example: [Draft] From: John Doe
Reopen the claim
Go to the Communications tab
The saved draft appears in the editor, exactly as you left it
Click Delete Draft to remove it
Once deleted, the draft cannot be recovered
Drafts are only visible to the user who created them
They are never sent, and not accessible to teammates or external recipients
This ensures private, secure, and uninterrupted drafting
| Feature | Description |
|---|---|
| 💾 Save Draft | Manually save unsent messages while composing |
| 🧭 Context linking | Drafts are tied to the active claim for easy return |
| 🎨 Visual styling | Gray/italic text with “[Draft]” label |
| 🔁 Retrieve & edit | Resume editing exactly where you left off |
| 🗑️ Delete Draft | Permanently remove any draft |
| 🔒 Private visibility | Only visible to the message creator |
Write more carefully, without pressure to hit "Send".
Use Save Draft today and communicate with clarity, flexibility, and control.