Say goodbye to endless tab switching and buried attachments. With the new Document Preview experience, reviewing claim documents is faster, smoother, and fully integrated into your daily flow. Whether you're inspecting images or validating a scanned PDF, everything you need is right where you need it — no scrolling, no guessing.
Document Preview is a refactored view panel designed to simplify how users interact with files. The layout has been completely redesigned, bringing all document actions and previews to the top of the communication panel.
This means:
Less scrolling
Faster document validation
No need to switch tabs or open new windows to check files
Key design updates include:
Actions (download, share, delete) are now consolidated in a toolbar at the top
Attachments and previews are moved to the top area for better visibility
Follows a modern Outlook-style UI for a familiar, efficient feel
Automatically appear as inline previews above the message text
Instantly visible at a glance
Ideal for damage photos, receipts, or scanned image documents
Displayed as clickable preview links at the top of the document section
Open in a pop-up preview window to maintain screen layout
Faster decision-making with visual validation at a glance
Cleaner navigation and less cognitive load
Fewer mistakes due to accidental tab switching
Streamlined workflows across all claim types
Click here
if you want a live walkthrough or demo